PC Gaming Lab

Communication is key in Overwatch 2, where teamwork often makes the difference between victory and defeat. However, there may be times when you accidentally mute a teammate or want to reconnect with your squad in voice chat. You might forget to unmute.

Mute/Unmute Players in Overwatch 2: Step-by-Step

1. Open the Scoreboard or Social Menu:
   • In a match: Press Tab (PC), Touchpad (PlayStation), or View (Xbox) to open the scoreboard.
   • Out of a match: Press Escape or go to the Social tab from the main menu.
2. Find the Player:
   • Locate the player you want to mute or unmute from the scoreboard or your social list.
3. Mute/Unmute the Player:
   • Click the speaker icon next to the player’s name to either mute or unmute them.
4. Mute/Unmute Yourself:
   • To mute or unmute yourself, click the microphone icon next to your own name.
5. Follow the Code of Conduct:
   • Remember, all voice chat is subject to Blizzard’s Code of Conduct, so keep communication respectful and appropriate.

How do I unmute my mic in OverWatch 2?

1. Check Your Settings:
   • Press Escape (PC) or go to the main menu on your console.
   • Select Options > Sound.
   • Make sure that Team Voice Chat and Group Voice Chat are turned ON.
2. Enable Push-to-Talk or Open Mic:
   • In the Sound settings, check if Push-to-Talk or Open Mic is enabled.
   • If you are using Push-to-Talk, make sure you press the corresponding key (default is V on PC) to speak.
3. Check Your Microphone:
   • Make sure your microphone is connected properly to your PC or console.
   • Ensure that your mic is not muted physically (some headsets have a mute button).
4. Unmute Yourself in the Scoreboard:
   • While in a match, press Tab (PC) or the Touchpad (PlayStation) / View button (Xbox) to bring up the scoreboard.
   • Look for the microphone icon next to your name. If it’s muted, click it to unmute your mic.
5. Verify Console/PC Settings:
   • On PC, ensure your system’s microphone settings have Overwatch 2 set to use the correct microphone.
   • On consoles, check the system settings to ensure your mic is enabled.

After following these steps, your mic should be unmuted and working properly in Overwatch 2.

Why can’t I talk in OverWatch 2?

If you’re having trouble using voice chat in Overwatch 2, here’s a checklist of things to check:

1. Battle.net Account Privacy Settings:
   • Open the Battle.net app and go to your account Privacy Settings.
   • Make sure Voice Chat is enabled. If disabled, Overwatch 2 won’t allow you to use voice chat.
2. Clear Battle.net App Cache:
   • Sometimes, cached data can interfere with features like voice chat. To clear the cache:
     • Close the Battle.net app.
     • Navigate to C:\ProgramData\Battle.net (or your equivalent directory).
     • Delete the Cache folder to remove temporary files.
3. Check Windows Microphone Settings:
   • Ensure Overwatch 2 has permission to use your microphone.
     • Go to Settings > Privacy > Microphone.
     • Make sure the toggle for “Allow apps to access your microphone” is ON.
     • Scroll down to ensure Battle.net and Overwatch 2 are also granted access.
4. Reset Game Settings to Default:
   • If you’ve customized many settings, some may interfere with voice chat. Resetting can help:
     • Go to Options in Overwatch 2 and select Reset to Default.
     • This will restore all default settings, including audio configurations.

By following these steps, you should be able to resolve voice chat issues in Overwatch 2. If you’re still having trouble, make sure your microphone is working properly outside of the game, as a hardware or system-level issue could be the cause.